❓ Frequently asked questions (FAQ) - BOTNATION

28 articles
Julien Jeanroy avatarCyprien Barthez avatarAmandine Carpentier avatar+1
Written by Julien Jeanroy, Cyprien Barthez, Amandine Carpentier and 1 other

What to do when users ask multiple questions at once?

Disabling NLP on text size
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

WhatsApp Chatbot

Botnation's chatbots are now on WhatsApp
Cyprien Barthez avatar
Written by Cyprien Barthez. Updated over a week ago

How to make money thanks to Botnation ?

Monetize your chatbots
Cyprien Barthez avatar
Written by Cyprien Barthez. Updated over a week ago

How to import a chatbot already existing on Botnation ?

Importing a chatbot from Chatfuel or Manychat on Botnation
Cyprien Barthez avatar
Written by Cyprien Barthez. Updated over a week ago

How many chatbots can I create on my account ?

Will my billing be impacted ?
Cyprien Barthez avatar
Written by Cyprien Barthez. Updated over a week ago

How tu update my payment method ?

Changing your credit card on your Botnation account
Cyprien Barthez avatar
Written by Cyprien Barthez. Updated over a week ago

Enable / Disable user input on a sequence in my web chatbot

Prevent the user from using his keyboard on a specific sequence
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How do I add personas to my Facebook Messenger chatbot?

Give multiple virtual identities to your bot
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How do I add personas to my web chatbot?

Give multiple virtual identities to your bot
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How can I duplicate a chatbot?

Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How can I link two chatbots as one?

Import a chatbot within another chatbot ?
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

Is it possible to export conversations?

Amandine Carpentier avatar
Written by Amandine Carpentier. Updated over a week ago

The chatbot doesn't appear to be optimized on mobile.

Is there anything I need to do so it displays properly on the page?
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

Discover your chatbot's import and export variables : externalDatas

The difference between global variables and external variables
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Written by Cyprien Barthez. Updated over a week ago

How to customize your Website Chatbot

Modify the appearence of your Chatbot for your Website
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

Do you have an error console?

How to get information if I have errors in my bot in order to debug it
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

I'm looking for a chatbot building service that can work in a private Facebook group. Does Botnation do this?

Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

Why is an infinite symbol ∞ displayed?

Infinite loop problem
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How many chatbots can I build?

How many bots can I activate ?
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How to add a chatbot on a Wix site

Is that possible to connect my bot to my wix website ?
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How to delete a chatbot ?

We're explaining here how to archive your chatbot
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Written by Cyprien Barthez. Updated over a week ago

How can I contact you?

You can reach us by messenger, email or phone
Emmanuel F avatar
Written by Emmanuel F. Updated over a week ago

Your Chatbot Statistics

Analysis and stats of the number of chatbot users
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Written by Julien Jeanroy. Updated over a week ago

How to build a bot in English? Spanish? Russian? French? and so on?

Build a chatbot in any languages 🌎
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How to test your bot ?

Test my bot, botnation preview
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

How to delete some users of my chatbot

I want to cancel some opened conversations
Emmanuel F avatar
Written by Emmanuel F. Updated over a week ago

Where are your General Terms?

General Terms - Privacy Policy - GDPR
Julien Jeanroy avatar
Written by Julien Jeanroy. Updated over a week ago

I want to create a chatbot on Twitter, Skype, or Telegram or Snapchat.

Messenger addict
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Written by Julien Jeanroy. Updated over a week ago