Facebook has identified an issue with the delivery of certain messages, particularly carousels, on Android versions of Messenger since June 1, 2021
This issue is on Facebook, not Botnation. We are in contact with the Messenger team who is currently working on a fix for Messenger on Android (version v317) around 16 June 2021.
You can also check our changelog.
Past Resolved Incidents:
May 26, 2021
(Resolved) connectivity issue in our data center. During this time, users may experience some connection timeouts and errors.
January 25, 2021
7:50 PM - Paris
(Resolved) Our team is investigating a connectivity issue in our data center. During this time, users may experience connection timeouts and errors for all services. We will share additional updates as we have more information.
9:15 PM - Paris
(Resolved) We have not observed any additional issues and will now consider this incident resolved. If you continue to experience issues, please contact us.
December 2 & 10, 2020
Facebook Messenger worldwide outage. New conversations on Messenger may also not start properly. 1 day.
August 6, 2020
Some Connectivity issues affected our data center during 9 minutes.
June 29, 2020
Network latency observed during 5 minutes (2:40PM France)
May 29, 2020
Many messages slowed down - without loss - during the night. Resolved in the early morning. All messages have been properly processed.
April 27, 2020
A slowdown in messages was noted. 1 hour. Fixed.
March, 5, 2020
Impossible to load a shared chabot (collaborators). 3 hours. Fixed. No impact on end-users.
Feb, 8, 2020
Messenger Connectivity issues from Facebook (5 hours).
Jan 20, 2020
Connectivity issues (11 minutes). The maintenance has been completed.
October 30, 2019
We've resolved all connection issues affecting some Notifications & Reminders to Facebook Messenger. We appreciate your patience and apologize for the disruption.
Oct 23, 2019
Connectivity issues (15 minutes). The maintenance has been completed.
Sep 9, 2019
Web Chatbots - Performance Issues.We have taken action to correct the issues affecting Web Chatbots.We will be monitoring this situation to ensure connectivity remains stable.If you are still experiencing issues, please contact our Customer Support Team for assistance.
Sep 4, 2019
Connectivity issues (30 minutes). The maintenance has been completed.
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