All Systems Operational.


Past Incidents:

  • August 6, 2020
    Some Connectivity issues affected our data center during 9 minutes. We will continue to provide additional updates as this incident develops.
  • June 29, 2020
    Network latency observed during 5 minutes (2:40PM France)
  • May 29, 2020
    Many messages slowed down - without loss - during the night. Resolved in the early morning. All messages have been properly processed.
  • April 27, 2020
    A slowdown in messages was noted. 1 hour. Fixed.
  • March, 5, 2020
    Impossible to load a shared chabot (collaborators). 3 hours. Fixed. No impact on end-users.
  • Feb, 8, 2020
    Messenger Connectivity issues from Facebook (5 hours). 
  • Jan 20, 2020
    Connectivity issues (11 minutes). The maintenance has been completed.
  • October 30, 2019
    We've resolved all connection issues affecting some Notifications & Reminders to Facebook Messenger. We appreciate your patience and apologize for the disruption.
  • Oct 23, 2019
    Connectivity issues (15 minutes). The maintenance has been completed.
  • Sep 9, 2019
    Web Chatbots  - Performance Issues.We have taken action to correct the issues affecting Web Chatbots.We will be monitoring this situation to ensure connectivity remains stable.If you are still experiencing issues, please contact our Customer Support Team for assistance.
  • Sep 4, 2019
    Connectivity issues (30 minutes). The maintenance has been completed.

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